PROFESSIONAL SERVICES  

Digi Interacts' professional technology services and solutions help you connect the right resources with appropriate projects, maintain efficiency, and ensure complete client satisfaction. Our professional services cover every major project phase from strategy development through implementation management.

Professional service firms face numerous challenges in their business operations. As service commoditization, rising labor costs, increasing operational expenses, and intense competition contribute to reduced profit margins, productivity improvements remain difficult to achieve. Technology limitations and lack of automation further contribute to lower productivity levels. While challenges and opportunities continue emerging, success depends on efficiently managing resources and delivering cost-effective solutions to customers.

Industry Challenges and Opportunities

Profitability Analysis

Changing customer demands and evolving business requirements often threaten the profit margins of professional service firms. The priority is to analyze profit margins carefully and work strategically on improving bottom-line performance.

Resource Allocation

Every project requires specific skills and domain expertise for successful completion. It becomes essential to assign resources thoughtfully, considering various factors, to meet individual project requirements and deliver high-quality solutions.

Physical Resource Management

Managing physical resources efficiently presents significant challenges for professional service firms, particularly with expanding demands and intense competition. Integrating technology into traditional business models is crucial for managing resources like time, billing, and expenses more accurately.

Streamlining Reporting Processes

Business models need restructuring as the challenge of streamlining and consolidating manual reporting processes threatens the profitability of professional service firms.

Managing Business Growth

Effective growth management presents even greater challenges than achieving growth itself. Firms must balance customer expectations with business deliverables to ensure rapid, steady, and comprehensive growth of their business operations.

How Digi Interacts Creates Business Value

Digi Interacts has served established professional service firms with technology solutions that help sustain competitive advantages in challenging markets. Our development specialists understand that professional service platforms require more than attractive design—they need scalable architecture and comprehensive functionality that create engaging user experiences. Whether you need accounting software, research and development systems, business management consulting tools, architecture management platforms, or marketing project management solutions, we provide diverse customization services for your requirements.

Marketing Project Management Software Solutions

We provide comprehensive project management software solutions that enable your firm to give focused attention to each project, including ongoing client engagements and new business opportunities. Our account management solutions provide unified client relationship views, making management more effective. Our solutions integrate completely into your business model to reduce revenue loss and maximize billable hours. Handle revenue recognition, work-in-progress tracking, project budgets, opportunity capture, and cost/rate settings on project, client, or work code basis.

Accounting Software Solutions

Our account management software solutions help you manage ongoing client engagements and pursue new opportunities by presenting client relationships in a single, comprehensive view. Our engagement tools use default template settings to simplify complex engagement creation processes. Additionally, controlling unassigned entries and managing engagement codes facilitate accurate time tracking. Invoice consolidation software developed by our team helps you effectively manage draft billing and work-in-progress processes.

Business Management Consulting Software Solutions

Our business management consulting tools focus on reducing profit and revenue losses while maximizing billable hours through complete system integration. Comprehensive business process management solutions increase your business model's agility and responsiveness. Our solutions eliminate redundant administrative processes and associated costs, thereby increasing productivity and operational efficiency.

Research and Development ERP Solutions

Our ERP solutions designed for research and development provide increased visibility into current and future human resource requirements, maximizing resource utilization and performance. We provide software tools that streamline business processes and connect everyone involved in client initiatives including freelancers and external resources. We offer comprehensive management solutions for securing billing rules that affect multi-funded or joint initiatives, funding, and complete cost allocations.

Architecture ERP and Business Process Management Solutions

We provide business process management workflows that enable your firm to evaluate issues and incorporate risks into bid management processes. Our software tools help your business control and manage complex contractual arrangements including expenses, third-party relationships, procurement, and payables cycles. Handle revenue recognition, work-in-progress tracking, project budgets, opportunity capture, and cost/rate settings on project, client, or work code basis.

Software Services ERP Solutions

Our tools designed for software services include analysis and auditing capabilities that ensure your business model complies with regulatory requirements such as SEC, Sarbanes-Oxley, and FASB mandates. Our solutions integrate completely into your business model to reduce revenue losses and maximize billable hours. Our solutions eliminate redundant administrative processes and associated costs, increasing productivity and operational efficiency.

Digi Interacts' Professional Services Offerings

• Back Office Management
• Risk Management and Compliance
• Enterprise Operations and Back Office Management
• Infrastructure Management Services
• Project Delivery and Customer Management
• Cloud Computing Solutions
• Enterprise Content Management (ECM)
• Business Intelligence and Data Warehousing
• IT Staff Augmentation
• Mobile Applications
• Web Applications and Business Portals
• Application Development and Maintenance

To learn more about our professional services technology offerings and discuss your project requirements, please contact us and we will connect with you promptly to explore how we can help your business.